Why is Critical Communications World an important event for Motorola Solutions?
Critical Communications World is an essential event for us, allowing us to connect with current and potential customers in the public safety and enterprise security community. It facilitates meaningful conversations, including technical discussions, that help us develop innovative solutions for the challenges faced in these fields.
CCW provides a platform for attendees to ask questions and learn about our latest offerings while we gain insights into their technologies. This mutual learning contributes to the overarching goals of building safer communities and resilient businesses.
The event also helps us reach customers we don't often see, showcasing our full ecosystem. With rapid changes in mission-critical communications, bringing key players together at CCW is more important than ever, attracting an international audience.
What do you hope to achieve at the show? What is your strategy to accomplish this?
Our primary goal is to demonstrate how our safety and security ecosystem transforms public safety operations through powerful connectivity. We will showcase technology solutions that span from command centres to frontline personnel, delivering enhanced safety, operational efficiency, and long-term adaptability.
We want attendees to understand that our connected technologies serve a critical purpose: reducing risks while enabling rapid, well-informed emergency response. When threats emerge, our systems ensure responders have the intelligence and tools they need to act decisively.
Our messaging revolves around ‘Safer, Smarter’ operations, built on three foundational pillars. These are:
- Informed Responder. Equipping personnel with real-time intelligence and situational awareness
- Secured Environments. Creating protected spaces through integrated AI-powered monitoring and threat detection
- Unified Communications. Unifying narrowband LMR with broadband MCX, enabling seamless coordination across teams, departments, and national borders.
At the heart of everything we do is a commitment to protecting what matters most. Our technology ecosystem doesn't just connect devices, it connects the dots between threat detection, response coordination, and community protection.
Whether safeguarding people, securing property, or protecting public spaces, our solutions create a comprehensive safety network that adapts to evolving challenges while delivering results today.
What products will you be bringing to the event? What will likely be the key focus?
Our key focus areas align with our core messaging - Informed Responder, Unified Communications and Secured Environments. Specific highlights include:
Informed Responder
‘Connected Vehicle’ experience demonstrates how integrating mobile video, analytics, PSCore mobility apps, and intuitive TETRA radio devices enhances operational efficiency and productivity.
MXP660 with AI-trained noise suppression, to eliminate a wide range of noise sources, showcased with an interactive sound booth demo.
Unified Communications
DIMETRA Connect, a solution for extending TETRA network coverage that also simplifies the adoption of MCX-based broadband communications.
3GPP MCX ecosystem. Through live demonstrations, we will also highlight the importance of interworking between MCX and multiple LMR technologies to reduce risk and optimise performance.
Secured Environments
AI-powered video security. Applications of smart video technology, creating a resource multiplier effect for perimeter and border security use cases.
What are the key challenges and opportunities for the mission critical communications sector, in Belgium and beyond?
The mission-critical communications sector, serving public safety and enterprise security, faces several complex challenges today. One significant hurdle is ensuring reliable communication coverage, particularly in demanding environments where TETRA coverage may be limited or obstructed by dense urban structures. This is a challenge not just in Belgium, but across Europe.
112 emergency call takers and security teams are often in very high-stress situations, which can limit their cognitive bandwidth and ability to make decisions. Compounding this is the exploding amount of data they have to process daily, including more video, audio, unstructured text, and structured data. This data often resides in disparate systems from a fragmented vendor landscape. Managing this information centrally and ensuring users focus on what matters is a core challenge.
Furthermore, staffing and retention issues - especially among experienced public safety personnel - mean there is a greater need for effective training and tools that can help less experienced users. There are also operational challenges, like ensuring the accuracy of alerts generated by systems and navigating data privacy concerns, with some customers preferring to keep their data on-premises.
Globally, we see increased security concerns stemming from world events, climate change, and rising crime rates, which make the need for robust security solutions even more urgent.
How is Motorola Solutions meeting those challenges for the benefit of users?
Motorola Solutions is dedicated to enhancing safety and security for communities and enterprises around the globe. We tackle these challenges through a comprehensive approach centred on our core strengths and strategic innovation.
To address coverage challenges, we have introduced DIMETRA Connect, an advanced multi-bearer solution that preserves TETRA connectivity over broadband carriers. This results in improved coverage for users and enhanced operational safety for frontline workers.
We are integrating AI and analytics into our solutions. Instead of viewing AI as a standalone technology, we consider it an essential component of an end-to-end workflow.
Our focus is on using AI as an assistive tool to maximise human potential, enabling users in high-stress environments to sift through vast amounts of data and concentrate on relevant information. For instance, we are utilising AI to improve noise suppression for our TETRA radios, a significant advancement in eliminating disruptive noise sources during operations.
In security applications, we employ AI-powered video analytics for object detection and alert generation. This technology automates various tasks, such as monitoring camera health and enhancing forensic search capabilities, enabling rapid tracking of people or objects across multiple camera feeds.
We are committed to responsible AI practices, prioritising a human-centred design approach. This involves understanding our users' challenges first and then designing the user experience before determining how AI and technology can best fit into that workflow to enhance their capabilities.
By emphasising mission-critical reliability, integrated solutions, responsible AI adoption guided by user needs, and ongoing investment in our technology, we are committed to addressing evolving challenges and seizing opportunities to make communities and enterprises safer and smarter.
Critical Communications World 2025 takes place from 17th to the 19th of June at the Brussels Expo.
